What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspectiveDavid Wilkinson
Published on: 15/04/2026

Nominations open 1 June. Judge David Wilkinson shares what truly inclusive organisations look like in practice and what the strongest ED&I award submissions always get right.

Judge blogs
North East Contact Centre Awards Charity Partner | Business Beats Cancer

North East Contact Centre Awards Charity Partner | Business Beats Cancer

Julie Mordue
Published on: 23/03/2026

NECCA names Business Beats Cancer North East as Charity Partner of the Year. Discover how your contact centre can get involved and help raise vital funds, with every penny staying in the North East.

Partner Blogs
Contact Centre Benchmarking: Preparing Your Entry for the North East Contact Centre Awards

Contact Centre Benchmarking: Preparing Your Entry for the North East Contact Centre Awards

Julie Mordue
Published on: 16/03/2026

Discover key insights from the latest ContactBabel report to help benchmark your contact centre performance before entering the North East Contact Centre Awards.

Judge blogs
Writing a Standout NECCA Award Entry

Writing a Standout NECCA Award Entry

Julie Mordue
Published on: 26/02/2026

Julie Mordue shares judging insights on writing a standout NECCA entry, demonstrating real impact and commercial value, and why entering helps benchmark, share best practice and raise industry standards.

Judge blogs