SVL Proud to Sponsor the 2026 North East Contact Centre Awards

SVL Proud to Sponsor the 2026 North East Contact Centre Awards

SVL Proud to Sponsor the 2026 North East Contact Centre AwardsSuzanne Brennan
Published on: 15/09/2026

SVL Solutions returns as a NECCA 2026 sponsor, supporting the Customer Service Team category and celebrating the people behind great customer experiences.

sponsortechnology
North East Contact Centres Get Baking for Cancer Research

North East Contact Centres Get Baking for Cancer Research

Julie Mordue
Published on: 01/06/2026

The NECCA Big Bake is bringing contact centres across the North East together to bake, fundraise and support life-saving cancer research right here in our region.

NECCABigBakeBusinessBeatsCancerNE
Inside the Judging Process at the North East Contact Centre Awards

Inside the Judging Process at the North East Contact Centre Awards

Julie Mordue
Published on: 05/05/2026

Sarah Hunt, NECCA head judge explains what the panel looks for when judging nominations.

nominationsjudging
What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspectiveDavid Wilkinson
Published on: 15/04/2026

Nominations open 1 June. Judge David Wilkinson shares what truly inclusive organisations look like in practice and what the strongest ED&I award submissions always get right.

EDIinclusiveworkplacesdiversitydisabilitypeoplecentric