What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspective

What does good ED&I really look like? A judge's perspectiveDavid Wilkinson
Published on: 15/04/2026

Nominations open 1 June. Judge David Wilkinson shares what truly inclusive organisations look like in practice and what the strongest ED&I award submissions always get right.

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Contact Centre Benchmarking: Preparing Your Entry for the North East Contact Centre Awards

Contact Centre Benchmarking: Preparing Your Entry for the North East Contact Centre Awards

Julie Mordue
Published on: 16/03/2026

Discover key insights from the latest ContactBabel report to help benchmark your contact centre performance before entering the North East Contact Centre Awards.

Judge blogs
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Writing a Standout NECCA Award Entry

Writing a Standout NECCA Award Entry

Julie Mordue
Published on: 26/02/2026

Julie Mordue shares judging insights on writing a standout NECCA entry, demonstrating real impact and commercial value, and why entering helps benchmark, share best practice and raise industry standards.

Judge blogs
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