Inside the Judging Process at the North East Contact Centre Awards
Published on: 05/05/2026
Sarah Hunt, NECCA head judge explains what the panel looks for when judging nominations.
Judge blogs
What does good ED&I really look like? A judge's perspective
David WilkinsonPublished on: 15/04/2026
Nominations open 1 June. Judge David Wilkinson shares what truly inclusive organisations look like in practice and what the strongest ED&I award submissions always get right.
Judge blogs
Contact Centre Benchmarking: Preparing Your Entry for the North East Contact Centre Awards
Published on: 16/03/2026
Discover key insights from the latest ContactBabel report to help benchmark your contact centre performance before entering the North East Contact Centre Awards.
Judge blogs
Writing a Standout NECCA Award Entry
Published on: 26/02/2026
Julie Mordue shares judging insights on writing a standout NECCA entry, demonstrating real impact and commercial value, and why entering helps benchmark, share best practice and raise industry standards.
Judge blogs