NECCA 2025 AWARDS
31st October @ The Fed
Recognising and Celebrating Excellence in North East Contact Centres
Welcome to the North East Contact Centre Awards, which recognises and rewards the achievements of individuals, teams and organisations. The Awards are an annual celebration of the people who have made North East Contact Centres among the best in the world.
The venue is now booked for the 2025 awards ceremony (and party!) and the planning is well underway.
Nominations for 2025 will open on 2nd June. See below for the full awards timetable.
The 2024 Awards
We would like to say a huge CONGRATULATIONS to all of the winners, highly commended and short listed organisations. With over 150 nominations, the standard was very high, with the winners amazing the judges with their dedication and contribution to their teams, their organisations and to the Contact Centre Industry in the North East.
You can find a list of all of 2024 worthy winners in the link below
Some images from last year’s NECCA …
WHY ENTER ?
The Awards present a fantastic opportunity to highlight the achievements of your team, benchmark your operation against other centres, raise the profile of your contact centre to a wide audience both in our region and across the UK – and demonstrate to your staff, customers and stakeholders that you are committed to achieving excellence.
WHO IS INVOLVED ?
The Awards are led by our team of independent expert judges. Our judges are operational leaders from the industry with previous experience of judging and winning awards on a regional and national level. The judges have used their industry knowledge to design the categories and criteria and develop a robust and transparent judging process
HOW DO I TAKE PART ?
Applications for the 2025 programme will open on 2nd June, and you have until 26th July at 5pm to get yours in! You can find the nomination forms and details here.
To keep up to date with all things NECCA 2025, subscribe to our mailing list.
‘How to Enter’ webinar – This is taking place on Wednesday 28th May
Learn from our judges about how to enter NECCA 2025 and hear their top tips for creating an entry and submitting it.
‘How to Enter’ Drop in clinic – Wednesday 11th June @ Evolve Business Centre, Houghton le Spring, DH4 5QY
Call in and meet some of the judges for advice and guidance on how to submit an entry and nomination form.
The Awards have had a massively positive impact on our colleagues… they encourage people to want to come and work for us because we demonstrate our pride in them. The night itself is always a great evening – It’s really great to be part of something bigger and celebrate with the rest of the industry.
I’m beyond happy with everything, its just not a great enough word – the support for entries was wonderful, run up to the virtual event was detailed and built anticipation, the event itself was inspiring and lifted so many spirits.
Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part.
A glimpse of previous North East Contact Centre Awards and those involved…
