Showcasing the Contact Centre industry in the North East is really important to us at Sage, especially as we are a company born in the North East. The NECCA awards are well organised and the judging process is one of the most robust I have experienced whilst also being enjoyable and supportive. It was rewarding to be able to showcase my achievements, and also those of my team whilst benchmarking them against other companies. For that reason alone it is worth taking part.

The Awards have had a massively positive impact on our colleagues… they encourage people to want to come and work for us because we demonstrate our pride in them. The night itself is always a great evening – It’s really great to be part of something bigger and celebrate with the rest of the industry.

I’m beyond happy with everything, its just not a great enough word – the support for entries was wonderful, run up to the virtual event was detailed and built anticipation, the event itself was inspiring and lifted so many spirits.