How betr improves your business

At Betr Outsourcing, we can enhance your business by streamlining processes, improving customer experiences, and boosting efficiency through our expert teams, advanced AI solutions, and data-driven strategies. We help you reduce costs, increase revenue, and achieve betr results, allowing you to focus on your core objectives.

Greenbean is proud to be respected as a leader in the contact centre industry. With extensive experience of frontline, operational and senior recruitment, greenbean has very high recognition within the sector at all levels, ensuring that businesses we work with will benefit from our unrivalled expertise.

Whether you are looking to outsource all or part of your recruitment, our industry experienced team can design and deliver a bespoke, high impact model that meets your current hiring goals, whilst providing flexibility to adapt and scale to match the future talent needs of your business.

Raising Standards in Customer Operations. Established in 2000, our community of professionals is recognised as the ‘go-to place’ for innovation in customer operations, from contact centre and digital to field, back office, branch & retail services, working across all industry sectors.

​We are an independent and trusted space for learning and sharing, proud to welcome members into a thriving and active community to network with other like-minded professionals. Benchmark against the best in class and learn from innovators and pioneers. Our team of independent experts can also offer bespoke advice, consultancy and training. We have helped many organisations develop the capability of their vital support functions.

Sunderland City Council have been a proud supporter of the NECCA Awards since its inception in 2003.

The council are keen to support the contact centre industry as Sunderland is a hotbed for centre’s all over its city.

Over the 21 years of the event we have seen a number of organisations flourish and grow and more and more organisations move into the city.