Greenbean has proudly been the headline sponsor of the North East Contact Centre Awards for over a decade, but our involvement goes far beyond sponsorship.
We are part of the fabric of the North East contact centre community, championing the people and organisations that make our region a leader in customer experience, not just on awards night, but throughout the year.
As contact centre recruitment specialists, we partner at every level, from volume hiring through to specialist and executive appointments.
Through our Talking Talent brand, we bring the sector together through a blend of in-person and virtual thought-leadership events, sharing insights, best practices and supporting continued professional development.
Our commitment to NECCA is rooted in strengthening a sector vital to the North East economy, investing in its people, raising standards and actively promoting contact centres as a career of choice for ambitious talent across the region.
Raising Standards in Customer Operations. Established in 2000, our community of professionals is recognised as the ‘go-to place’ for innovation in customer operations, from contact centre and digital to field, back office, branch & retail services, working across all industry sectors.
We are an independent and trusted space for learning and sharing, proud to welcome members into a thriving and active community to network with other like-minded professionals. Benchmark against the best in class and learn from innovators and pioneers. Our team of independent experts can also offer bespoke advice, consultancy and training. We have helped many organisations develop the capability of their vital support functions.


Sunderland City Council have been a proud supporter of the NECCA Awards since its inception in 2003.
The council are keen to support the contact centre industry as Sunderland is a hotbed for centre’s all over its city.
Over the 23 years of the event we have seen a number of organisations flourish and grow and more and more organisations move into the city.
‘How to Enter’ webinar
Wednesday 27th May
Join our industry judges for an exclusive session designed to help you submit a strong and compelling entry for NECCA 2026. You will gain practical guidance on understanding the judging criteria, demonstrating measurable impact, structuring your submission effectively, and avoiding common pitfalls.
This interactive session offers valuable insight into what makes an award-winning entry and gives you the confidence to showcase your achievements at the North East Contact Centre Awards.
NECCA
Nominations
Open

"How to Enter" Support Webinar

Nominations Close at 5pm - Final day to submit

Shortlist Announced - Top entries across all categories

Gala Dinner & Awards Evening - Celebrate the winners
The North East Contact Centre Awards provides direct access to a highly engaged community of senior leaders, operational decision-makers and industry influencers. Sponsorship aligns your brand with excellence in customer experience, leadership and performance, positioning you as a trusted partner within the region’s contact centre sector.
Through year-round promotion, thought leadership opportunities and presence at the Awards Gala Dinner, NECCA offers more than visibility. It creates meaningful connection, credibility and commercial opportunity within a sector that employs more than 35,000 people across the North East.
